Materials & Care
Your Mozo Jewels piece is crafted from Certified 925 Sterling Silver with premium Moissanite gemstones. Follow these simple care tips to preserve its brilliance:
- Store properly: When you’re not wearing your jewellery, Store your jewellery in the provided Mozo Jewels microfiber pouch, jewellery box, or plastic ziplock bag to protect it from air and help prevent tarnishing or dullness. Store each piece separately to prevent scratches.
- keep dry: Remove jewellery before swimming, bathing, exercising, or using household chemicals.
- Perfume & Cosmetics: Avoid direct contact with perfumes, lotions, hairspray, and cosmetics.
- Polish: Clean gently with a soft polishing cloth after wearing.
- Over time, sterling silver may naturally tarnish, and gold-plated pieces can lose their color due to regular wear and tear. A silver polishing cloth will help restore shine, and gold-plated pieces may need re-plating to maintain their finish.
RE-PLATING & CLEANING SERVICE
Mozo Jewels offers a re-plating service for all our products at a minimal charge. If you’d like to have your pieces cleaned or re-plated, reach out to us at Mozojewels@gmail.com, or message us on WhatsApp number. Your jewelry’s upkeep ensures it shines brilliantly for years to come.
CERTIFICATE OF AUTHENTICITY
Every Mozo Jewels order includes a 925 Sterling Silver Authenticity Certificate, confirming the purity of the silver used in your jewellery.
SIGNATURE MOZO BRANDING
Every Mozo Jewels silver jewellery piece is engraved with the MOZO signature mark, reflecting our commitment to authenticity, craftsmanship, and lasting quality.
Frequently Asked Questions.
Select your favourite piece and click Inquiry On Whatsapp. You’ll be connected with us on WhatsApp, where our team will assist you in completing your order quickly and securely.
our Mozo Jewels order will be carefully crafted and ready for dispatch within 8–10 business days. Because we personalize your experience directly through WhatsApp, we will personally share your courier details and track your delivery updates with you via chat every step of the way. We’re committed to ensuring your Mozo Jewels journey is seamless and reaches you safely.
Yes. We offer re-plating services to restore the shine of your Mozo Jewels jewellery. The service is available at a nominal charge. For assistance, please contact our customer support team.
Once your items have been dispatched, we cannot redirect your order.